FAQ
Got Questions? We've Got Answers
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Categories
Getting started
Take a free assessment or browse therapists directly. Pick someone who feels right, choose a time, and book — it takes just a few minutes.
Yes. Research consistently shows teletherapy is as effective as in-person care for most concerns, with added convenience and comfort.
You can take assessments without an account. To book a session, you'll create a quick, secure profile so we can manage your care.
That's completely okay — most of our members are first-timers. Your therapist will guide you gently, at your pace.
Pricing & plans
Sessions start at ₹899. Packs and plans reduce the per-session cost.
Many consultations are reimbursable under leading plans. We'll help you check eligibility at checkout.
Yes — we offer sliding-scale pricing. Contact us in confidence.
Privacy & safety
Absolutely. Sessions are end-to-end encrypted and records are protected under strict confidentiality. See our Privacy Policy.
If you're in danger, please contact our 24×7 crisis line or local emergency services immediately. Your safety comes first.
Only you and your therapist. Notes are never sold or shared without your explicit consent.
Sessions
Standard sessions are 50 minutes. Your first may run slightly longer.
Yes — free of charge up to 12 hours before your session, right from your dashboard.
You can switch anytime at no extra cost. Fit matters, and we'll help you find someone better suited.
